Hotmail, the free webmail service, has acquired a huge user base since it was released. People using it find it very easy to manage all their important emails. But regular users also find some issues with Hotmail. One of the most prominent problems is Hotmail not working on the Chrome browser. If it doesn’t work, it can delay your daily tasks. So, you must know the measures that will make it work.
In this post, you’ll find the major reasons for Hotmail not functioning well on the Chrome browser. Furthermore, you will read about different ways you can resolve it. The troubleshooting for this problem is quite simple. You don’t need to carry out complex technical processes.
Reasons for Hotmail Not Working on Chrome
When Hotmail doesn’t open on Google Chrome, you must remember that there are some valid reasons for it. You cannot access your account because of the following factors:
- Poor internet connectivity.
- Excessive cookies and cache on the browser.
- Your browser version is not updated.
- The account is suspended.
- There’s a disabled JavaScript on Google Chrome.
- The antivirus is preventing Hotmail from working efficiently.
- There are multiple extensions on the Chrome browser.
- Device compatibility issues are hindering Hotmail from working.
Resolve Hotmail Not Working Issue on Chrome
There are lots of simple techniques you can follow when you find that Hotmail stopped working. All of them are described below.
1. Check your internet connection
It is the first thing that should come to your mind on facing this problem. A poor internet connection will not let Hotmail work properly on Chrome.
So, ensure that you have a strong internet connection on your device.
2. Update Chrome browser
You can also find Hotmail not working if you are using an old version of this browser. That’s why it’s recommended to update the Chrome browser frequently whenever there’s an update pending. It will minimize the chances of the mail app not working on this browser.
3. Delete browser cache
Deleting the browser cache will allow Hotmail to work optimally on Chrome. You can delete the cache by going through these steps.
- Open Chrome, and tap the menu present on the top-right part.
- Tap the ‘More Tools’ tab. Then select ‘Clear Browsing Data.’
- Select the time period, and check every box.
- Lastly, tap the ‘Clear Data’ tab to finish this process.
4. Connect via HTTPS
Another good fix to use when you find Hotmail stopped working on Google Chrome is to connect using HTTPS. Here are the series of steps you should follow.
- Navigate to www.account.live.com.
- Now hit ‘Connect with HTTPS.’ It’s below the ‘Other’ option.
- Now choose ‘Use HTTPS automatically.’
- Lastly, hit the ‘Save’ tab.
Final Thoughts
It’s easy to fix the problem of Hotmail not working on the Chrome browser. A set of simple techniques are all you require to overcome it. But it may be possible that you still find the issue unresolved even after implementing these fixes. In such a case, you can connect with an expert email technical support service. The service experts are only a single call away to help you.
