Voice is used everywhere around you. Post Siri in 2011, everyone has tried using a voice assistant. The AI used in the technology helps people to get smarter and learn better about people and respond to situations accordingly. Voice AI is changing the world, and here are some examples.
Conversational AI to order
Professionals in voice AI have found means to eradicate menial jobs, freeing humans from repetitive tasks. Drive-through ordering is one of the places where conversational AI has had an effect.
Creating voice AI to handle drive-through restaurant orders is an effective way. It helps create a system for the outside world, handling noises and traffic and generating precise results. It offers enough speech recognition to encode accents, genders, and emotions.
Super personalized customer experience
The hospitality sector shows how AI voice can offer extremely high customer satisfaction and experience. More and more people are looking for incredible customer services customized per their preferences. AI enhances customization and customer service in different channels.
AI-driven text-to-speech practice allows the chatbots to be prepared to mirror and mimic a real person- say, a relationship executive, offering customers human-like support and familiarity. These bots can also speak in regional languages to help reach a new market. Backed by emotions, AI voice channels have the potential to change how executives interact with customers and make it better.
Banking and finance
Voice AI is the first-level verification when a customer calls for help. It is especially for issues like card stolen or fraud, where cases are taken automatically and marked as important. Businesses use AI to send reminders, personal messages, and notifications. People are likely to answer a voice call rather than SMS or email.
Telecommunication
Voice AI helps to set up good technical support for customers. They can troubleshoot technical issues like network issues, device updates, reboot modem, etc. It frees the technical staff and gives them time to focus on tougher problems and offer better customer service. Voice AI can also schedule appointments and follow-ups to such services and provide better attention to customers whenever they need help.
Travel
AI voice has transformed the hospitality sector. It helps streamline the booking, handle check-in and check-out processes, and makes your travel more pleasant. Voice assistants can help travelers reschedule and cancel their trips easily.
Voice AI has impacted the world in different ways. Even you can make the best use of it. All you need to do is use Play.ht and convert any text into speech. Be it for bots, websites, blogs, e-learning materials, or telecommunication; you can have an AI voice generated within minutes as per your preference. Play.ht enhances your experience by offering editing options like manipulation of the pitch, speed, rate, and tonality. You can add voices of your preference in any language you prefer. So, just copy-paste the text you want to convert to audio and make the tuning changes, and you’re good to go.
Add voice AI to your work by installing Play.ht.
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